Shipping Policies
WE don't charge Tax for all places
Return Policies
Topreal Business Ltd’s mission is to enlighten, educate and inspire boaters! Our goal is to make purchasing product as easy as possible so you can spend more time on the water. We understand from time to time you may purchase items that need to be exchanged or refunded. Our return policy is intended to assist you with getting the right product for your boating experience.
There are certain items we sell that are unable to be returned due to their specialized use or characteristics; refer to the list below for items that cannot be returned:
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Any installed product
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Items past their expiration date such as flares, charts, publications
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All gas, electric and trolling motors
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All special orders
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Open computer software and electronic charts
Return Policy Abuse
Topreal reserves the right to refuse service to anyone suspected of abusing any Topreal Marine policy.
Electronic Devices
Please remember to delete/remove your personal data and information on identified defective electronic devices prior to sending product to manufacturer or store.
Refund Methods
Please inspect your order upon reception and contact us immediately if the item is detective, damaged or if you receive the wrong item,so that we can evaluate the issue and make it right
We have a 30-day return policy, which means you have 30 days AFTER RECEIVING your item to request a return.
To be eligible for a return, your item must be n the same condition that you received it, with tags, and in its original packaging, You'll also need the receipt or proof of purchase.
To start a return. You con contact us at marinetoprealtd@gmail.com . If your return is accepted. we send you instructions by email on how and where to send your package. Items sent back to us without requesting a return will not be accepted.
When you initially place wrong orders and are unaware of it until you receive the package, the fastest way to get what you want is to return the wrong item and make a separate purchase for the correct one after we accept the return. However, shipping cost generated by sending back products to us shall be covered by customer's side.
For any return questions, please feel free to contact us by marinetoprealltd@gmail.com or WhasApp: +8613980742005
